Customer Relationship Officer
Location: China: DongGuan
Dates: ASAP
Fu Rui Shi Human Resource Company Ltd
Room 2216, Building D, WanDa Plaza, Shijingshan District Beijing, China
Description
Company Profile:
This Hotel the first hotel built according to the international standard of 5-STAR Hotel in that area. It is a set of rooms, catering, entertainment, meetings, and business as one of the modern business tourist hotel.
Job description:
* Deal directly with customers either by telephone, electronically or face to face
* Respond promptly to customer inquiries
* Handle and resolve customer complaints
* Obtain and evaluate all relevant information to handle inquiries and complaints
* Perform customer verifications
* Manage customers' accounts
* Record details of inquiries, comments and complaints
* Record details of actions taken against compliant
* Administration Management
* Communicate and coordinate with internal departments
* Follow up on customer interactions
Reference: YIC 11-055
Highlights
What we offer
* A flexible and friendly working environment
* A guaranteed career development path
Qualifications
* General education degree or equivalent
* Knowledge of customer service principles and practices
* Knowledge of relevant computer applications
* Numeric, oral and written language application
* Organized and clear thinking; good team motivator
Job Types
- Hotel/Restaurant/Hospitality
Cost in US$:
Cost Includes:
Credit Available
no
Salary/Pay
based on the interview, free accommodation would be provided.This Program is open to
American, Asian, Australian, Canadian, European, Kiwi, South African, Worldwide Participant.
Participants Travel to China
Independently
Application Process Involves
- In-Person Interview Required
- Other
- Phone/Video Interview
- Resume
Typically The Application Process Time is
2 weeksFu Rui Shi Human Resource Company Ltd's Mission Statement
We are committed to providing the most engaging and comprehensive business work experiences and career to our candidates in China; we have candidates working in China from all over the world.
Year Founded
2008
